Shipping Policy

Shipping Policy for SkinNirvana

At SkinNirvana, we are committed to delivering your skincare products with the utmost care and efficiency. Below is our detailed shipping policy to ensure your shopping experience is smooth and hassle-free.

Processing Time

  • Orders are processed within 1–2 business days from the time of purchase, excluding weekends and holidays.

  • You will receive an email confirmation once your order has been processed and is on its way.

Shipping Times

  • Standard Shipping: 3–5 business days (within the U.S.)

  • Expedited Shipping: 1–2 business days

  • International Shipping: 7–21 business days, depending on the destination

Please note that shipping times may vary due to unforeseen circumstances, such as weather conditions, holidays, or carrier delays.

Shipping Rates

  • Free Standard Shipping on all domestic orders over $50.

  • Flat-rate shipping for orders under $50: $4.99 for standard shipping.

  • International shipping rates are calculated at checkout based on the destination.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to track your package.

  • Please allow up to 24 hours for the tracking information to update.

Shipping to PO Boxes and APO/FPO Addresses

  • We do ship to PO Boxes and APO/FPO addresses, but please note that shipping may take longer for these locations.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact our customer service team at customer@skinnirvana.com. We will assist you in resolving the issue.

Customs and Import Duties (International Orders)

  • For international orders, the recipient is responsible for any customs duties, taxes, or fees incurred upon arrival in their country. These charges are not included in your shipping cost and are billed directly by the carrier.

Address Accuracy

  • Please ensure your shipping address is correct at checkout. SkinNirvana is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Changes to Shipping Policy

  • SkinNirvana reserves the right to update or modify this shipping policy at any time. Please review it periodically to stay informed of any changes.